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Broadband VIP

High-speed Internet at home
The M'DATA Broadband VIP service offers you the best quality of internet at home via the WIFI network. We offer you high speed internet at the best price on the market, whatever the option (radio or optical fiber).

BASIC OPTION

  • Guaranteed Bandwidth: We are committed to dedicate at least 10% of Bandwidth for your use.
  • Symmetry: We ensure the transmission of your data with the same reliability and the same speed (Uplink & Downlink).
  • CPE equipment: Don't worry about the router. We will manage it for you.
  • Monitoring service: Our Network Operations Center will always be available to provide you with the necessary support.
  • Customer Portal: You are always allowed to check and have online the status of your service.
  • Customer service: Available 24 hours over the 7 days.

SLAs

We guarantee you a quality service in the strict respect of our standards:

  • Availability of the Service: 99,5%
  • Latency on the network: less than 45 ms
  • Loss rate of data packets: less than 0.1%

Advantages

  • 1. 10% dedicated bandwidth for your use.
  • 2. Upload and download at the same speed (symmetrical).
  • 3. CPE Cisco managed by our Cisco Certified Engineers.
  • 4. Scalable Bandwidth from 1 Mbps to 10 Mbps.
  • 5. Monitoring service provided by our NOC technicians.
  • 6. Customer service available 24 hours a day, 7 days a week.
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